Answering your first ticket.
Zoho Desk packs a bunch of features that are expressly there to help you respond to tickets smartly. The first of these, you've already discovered: Auto-Suggest Articles. Zoho Desk pulls up relevant articles on the ticket's content—so you can save ...
Getting Started with Awesome Social
Welcome to Awesome Social Just signed up for Awesome Social? ✨Hurray, Welcome on board! We'll outline Awesome Social's key features to help you get started. What is Awesome Social Awesome social is an all-in-one social media management platform for ...
How do I Re/Connect my Social Handles to Awesome Social?
Connecting Social Handles to your brands is as easy as a pie. It takes about 2 mins to completely set and connect your various social handles to your brand. Let’s walk you through it, shall we? Awesome Social lets you connect your social media ...
A Guide To Handling Multiple Brands and Their Socials
Introduction to Brands? So you have more than one brand. Each brand in Awesome Social comprises a Social Set to help you better organize your social profiles. Here’s how they work: Social Sets are a well organized collection of your social media ...